JEEP WAVE PROGRAM|http://payneriododgeram.comTXRio Grande CityPayne Rio Chrysler, Dodge, Jeep, RAM
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WHAT IS
THE JEEP WAVE PROGRAM?
Jeep Wave is a premium owner loyalty program that offers the Best-in-Class. Filled with exciting benefits and perks, Jeep Wave was created to bring our owners the utmost in care and dedicated 24/7 support. To help celebrate our 80th anniversary and to thank you, our loyal customer base, we are expanding the Most Valuable Customer Care Program in to the entire 2021 Jeep Brand lineup and extending memberships from 24 to 36 months.
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WORRY FREE MAINTENANCE
FOR YOUR PEACE OF MIND
No Additional Cost Worry-Free Maintenance
Your first three oil changes and tire rotations are covered during the first 36 months of ownership and all service is completed by a specially-trained Jeep® Brand technician at any Jeep dealership. Plus, Jeep Wave® is the Only Program with No Mileage Restrictions
Confidence With Vehicle Protection
Enjoy no-charge same-day vehicle rental for routine maintenance, trip interruption coverage up to $1,000 per occurrence, and 24/7 roadside assistance for the duration of the 5-Year/60,000-Mile Powertrain Limited Warranty period.
Dedicated 24/7
Owner Support
For questions about your Jeep® Brand vehicle, to schedule service, or for anything else you may need, simply call 844-JEEP-WAVE,24/7. You can also get in touch via email or by using the Live Chat option on your account page at any time.
VIP Treatment
Jeep Wave® members get preferred treatment at Jeep® Brand events across the country and access to exclusive events.
A New Way
To Adventure
Find your next off-road adventure with an included 6-month subscription to onX Offroad Elite. Jeep Wave® members can access 550K miles of trails and roads in the App. Wherever you drive, climb, or crawl in your Jeep 4x4 vehicle, use onX Offroad to go farther.
JEEP WAVE® ELIGIBILITY
Jeep Wave® memberships have been expanded to all 2021 purchased or leased Jeep® Brand vehicles. Select 2020 Jeep Brand vehicle models and trims are available. For more information, refer to the Frequently Asked Questions below.
2021 JEEP® BRAND VEHICLES
2021 Jeep® Grand Cherokee L
2021 Jeep® Grand Cherokee L
Standard on all Grand Cherokee L vehicles
2021 Jeep® Wrangler 4xe
2021 Jeep® Wrangler 4xe
Standard on all Wrangler 4xe vehicles
2021 Jeep® Wrangler
2021 Jeep® Wrangler
Standard on all Wrangler vehicles
2021 Jeep® Grand Cherokee
2021 Jeep® Grand Cherokee
Standard on all Grand Cherokee vehicles
2021 Jeep® Cherokee
2021 Jeep® Cherokee
Standard on all Cherokee vehicles
2021 Jeep® Compass
2021 Jeep® Compass
Standard on all Compass vehicles
2021 Jeep® Renegade
2021 Jeep® Renegade
Standard on all Renegade vehicles
2021 Jeep® Gladiator
2021 Jeep® Gladiator
Standard on all Gladiator vehicles
2020 JEEP® BRAND VEHICLES
2020 Jeep® Wrangler
2020 Jeep® Wrangler
Standard on all Wrangler vehicles
2021 Jeep® Wrangler 4xe
2021 Jeep® Wrangler 4xe
Standard on Overland, Trailhawk®, High Altitude and others
2020 Jeep® Cherokee
2020 Jeep® Cherokee
Standard on Trailhawk®
2020 Jeep® Compass
2020 Jeep® Compass
Standard on Trailhawk®
2020 Jeep® Renegade
2020 Jeep® Renegade
Standard on Trailhawk®
2020 Jeep® Gladiator
2020 Jeep® Gladiator
Standard on all Gladiator vehicles
JEEP WAVE®
FREQUENTLY ASKED QUESTIONS
For more information about the Jeep Wave® program, visit our vehicle owner website for answers to your frequently asked questions.
Who is eligible for Jeep Wave®?
Beginning with 2021 model year, all Jeep® vehicles are automatically enrolled into the Jeep Wave® program. For 2016-2020 model year vehicles, only select vehicles are automatically enrolled into the program:

  • Wrangler and Gladiator - all trim levels
  • Grand Cherokee - Overland, Summit, SRT®, Trailhawk®, Trackhawk® and High Altitude trim levels
  • Cherokee, Compass and Renegade - Trailhawk trim level
How do owners buy in to the Jeep Wave® program?
Owners of 2015 model year and newer Jeep® Brand vehicles not already enrolled in the Jeep Wave® program can do so for an additional cost via the Jeep Wave page in the Care section of their owner account or by visiting their local dealer.
When does membership in the Jeep Wave® program begin?
Membership for Jeep Wave® included as part of an eligible vehicle purchase begins on the vehicle's in-service date. For those who purchase Jeep Wave, membership starts on the date of membership purchase.
When can vehicle owners start accessing the website and using their Jeep Wave®?
It may take up to 72 hours for an owner's membership in Jeep Wave® to be fully processed and accessible on the site.
Can members have more than one Jeep Wave® membership?
Yes. Members can have an unlimited number of memberships so long as they have qualifying vehicles. Each membership is linked to a specific Vehicle Identification Number (VIN).
Can owners renew their membership?
Yes. Owners will be able to renew their membership using the buy-in function on the owner site or by visiting their local dealer. Owners who are opted in to receive Jeep Wave® communications will be given advance notice of their membership end date and instructions on renewal. Owners will also be notified of the opportunity to renew on their Jeep Wave account page.
What happens to the Jeep Wave® membership if the vehicle is sold?
If the vehicle is sold, the Jeep Wave® membership for all membership types, along with any unused benefits, is null and void.
Can members get a refund on the program if they sell their Jeep® Brand vehicle or it is totaled in an accident?
Members who purchase a Jeep Wave® membership are entitled to a full refund within 60 days of purchase, so long as none of the benefits have been utilized. Members seeking a refund should call the dedicated Jeep Wave member line at 844-JEEPWAVE (533-7928) for further information. After 60 days, no refund is available. Owners who received Jeep Wave automatically as part of a vehicle purchase are not entitled to a refund..
How do the maintenance services work?
Jeep Wave® members can go to any U.S. authorized FCA US LLC dealer to redeem their oil change and tire rotation services.
What does trip interruption protection cover?
The Plan will reimburse up to $1,000/event for lodging, meals and emergency transportation such as taxi, bus or airline for the member and their family if (1) their vehicle is inoperable due to a failure covered under this Plan or under the factory warranty and (2) you are more than 100 miles from the address of record. Lodging, meals and emergency transportation receipts must accompany a copy of repair bill and must be mailed to Vehicle Protection, P.O. Box 2700, Troy, Michigan 48007-2700. There is no maximum number of events that can be covered.
What does first day rental allowance cover?
First Day Rental Allowance provides $35.00 car rental allowance if the vehicle is to be serviced for any same day mechanical repair or maintenance service (excluding bodywork). Vehicles kept overnight are not eligible for First Day Rental. Please note: Excludes rental for bodywork to the exterior sheet metal/composite panel or frame collision repairs.
The rental vehicle must be obtained from a dealer. If a dealer does not have rental vehicles available, you may obtain one from a licensed rental agency. Rental coverage is subject to state and local laws and policies imposed by the rental agency. Rental charges in excess of the amount allowed by the plan are the member’s responsibility. The plan is not responsible for any refusal of a rental agency to rent a vehicle to you.
Can you tell me more about the Jeep Wave® dedicated member line?
Members of the Jeep Wave® program will have 24/7 access to a set of dedicated representatives who will extend elite customer service and handle any inquiries from Jeep Wave members who call 1-844-533-7928 (1-844-JEEP WAVE), or visit their account page at jeep.com/wave, and use the Live Chat option on their account page.
GET STARTED
If you’re already a member or need to complete your registration, head to the Jeep vehicle owner website to get started.
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